Terms and Conditions

Description of Consulting

There is a difference between a Life Coach and a consultant. Life Coaches do not give any advice and intend that clients will find all of the answers they need on their own. 

I utilize coaching techniques as an Advanced Certified Professional Coach, but I prefer a blended approach with Confidence Consulting, and I do give advice. I have found that providing guidance when clients feel uncertain or stuck is beneficial to their success.

This is a partnership (defined as an alliance, not a legal business partnership) between the consultant and the client to have thought-provoking sessions to assist the client in building confidence.

My Commitment

As your Consultant, I will:

  • All sessions are confidential. Information shared will not be disclosed to third parties unless required by law or with the client’s explicit written consent.

  • Engage in conversations that will support you to find clarity.

  • Explore and curate actions to bring your goals to reality.  

  • Honour that some experiences in life are private, which you may or may not choose to share or explore as part of these consulting sessions.

  • The Consultant/Coach does not guarantee specific results. The client understands that outcomes depend on their personal effort, commitment, and circumstances.

  • Co-create a collaborative partnership that supports you to deepen self-awareness, enhance creative ability, foster personal mastery, and cultivate your full potential.

  • Communication outside of scheduled sessions is limited to agreed‑upon channels and response times. The Consultant/Coach maintains professional boundaries at all times.

  • The Consultant/Coach provides guidance, support, and strategies related to confidence‑building and personal development. The service does not include legal advice, medical advice, or crisis intervention.

  • Agree to maintain the ethics and standards of behaviour established by the International Coach Federation (ICF) (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behaviour.

Your Commitment

As my Client, you will:

  • Take full responsibility for your physical, mental, and emotional well-being during our conversations. All consulting topics/issues for discussion are your choice.

  • The client is responsible for implementing the strategies discussed, completing any exercises or reflections, and communicating openly about challenges or concerns. (I cannot and will not do it for you).

  • The client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the consulting relationship and his/her consulting calls and interactions with the Consultant. As such, the Client agrees that the Consultant is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Consulting partnership. The client understands consulting is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

  • Give your consultant permission to keep a confidential record of your name, and contact info in order to meet the requirements for coach credentialing by the International Coaching Federation: ICF: www.coachfederation.org. You agree to allow your consultant/coach to document hours with you for submission to the ICF for certification as a coach.

  • The client further acknowledges that he/she may terminate or discontinue the consulting partnership at any time with written notice. At that point, the consultant will give a refund within 14 days of the written notice for the upcoming consulting sessions that have already been paid for. 

  • Sessions may be conducted via phone or video conferencing. The client is responsible for ensuring a private, distraction‑free environment and a stable internet connection.

  • "Love What You See" & “Zest of Confidence”: There is no refund for this program. Payment is required before the start of the program. Missed or cancelled sessions with less than 24 hours’ notice may be forfeited.

  • The client is intentional about making empowering, conscious choices that truly reflect and support their needs/desires/goals in life and support them to build confidence. 

  • The client acknowledges that consulting does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association or Canadian Psychiatric Association and that consulting is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the consulting/coaching partnership agreed upon by the Client and the Consultant/Coach.

  • All program materials, worksheets, and content are the intellectual property of the Consultant/Coach and may not be shared, reproduced, or distributed without written permission.

  • The Client understands that in order to enhance the consulting partnership, the Client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program.

Payment

  • All payments will be made online via the website at AIM4U Consulting.com in full.

  • There are no refunds for past consulting sessions. 

  • Payment plans may be offered on a bi‑weekly basis and are approved on a case‑by‑case.

  • The Consultant/Coach reserves the right to discontinue services if the client is not participating in good faith, is disrespectful, or requires support outside the scope of this service. Any unused sessions will not be refunded.

  • The Consultant/Coach reserves the right to discontinue services if the client is not participating in good faith, is disrespectful, or requires support outside the scope of this service. Any unused sessions will not be refunded.

Reschedule and Cancellation Policy

  • The client is responsible for providing 24 hours’ written notice via email for any rescheduling or cancellation of sessions. This applies to both the client and the consultant.

  • The consultant reserves the right to bill the client for missed sessions without proper notice.

  • If the consultant fails to provide 24 hours’ notice, the client will receive one complimentary consulting session.

Rescheduling must be mutually agreed upon by both the client and the consultant.

Termination/ Refund Policy 

  • The consultant may terminate this agreement at any time with 1 week’s written notice. If the consultant terminates the agreement, a refund for unused sessions will be issued within 14 days.

  • The client agrees to compensate the consultant for all services rendered up to the date of termination.

  • There is no refund for "Love What You See" & “Zest of Confidence” programs.

  • Clients may place the "Love What You See" & “Zest of Confidence” program on hold for up to 2 months, subject to consultant availability when resuming.

Services

  • All services are outlined on the website at AIM4U Consulting.com.

Procedure

  • Session times will be scheduled based on mutual availability.

  • Clients are required to book sessions using the consultant’s online calendar.

  • All sessions will be conducted via Zoom unless otherwise agreed.

Confidentiality

  • The consulting/coaching relationship and all information shared (verbal or written) are treated as confidential under the principles of the ICF Code of Ethics and the Ontario College of Social Workers and Social Service Workers

  • However, this relationship is not legally protected in the same way as medical, legal, or therapeutic relationships.

  • The consultant will not disclose client information without written consent, except in the following circumstances:

    • Information already in the consultant’s possession prior to disclosure

    • Information publicly known or common within the client’s industry

    • Information obtained legally from a third party

    • Information independently developed by the consultant

    • Information required by law, subpoena, or court order

    • Situations involving imminent risk of harm to the client or others

    • Information involving illegal activity

  • The client agrees to raise any confidentiality concerns promptly.

Disclaimer

Life coaching is not therapy or medical treatment. Sophia Tuckett, AIM4U, or AIM4U Consulting does not diagnose or treat any medical or psychological condition. The contents of this website/funnel are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified medical professional for diagnosis and treatment of physical or mental health concerns. All teachings, tools, and practices mentioned on this website/funnel are for informational purposes only. Seek the advice of a qualified medical professional before beginning any exercise program. Subscribing to the newsletter, reading the blog, viewing videos, interacting with Sophia Tuckett via comments or email, or enrolling in online programs offered on this website/funnel does not constitute receiving treatment from or entering into a therapeutic relationship with Sophia Tuckett. 

Neither Sophia Tuckett nor anyone employed by Sophia Tuckett AIM4U, AIM4U Consulting is responsible for any adverse effects resulting from the use of or reliance on any information contained in this website/funnel.

Limited Liability

Except as expressly provided in this Agreement, the Consultant/Coach makes no guarantees, representations, or warranties of any kind or nature, express or implied, with respect to the consulting /coaching services negotiated, agreed upon, and rendered. In no event shall the Consultant/ Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Consultant's/Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Consultant/Coach under this Agreement for all coaching services rendered through and including the termination date.

Entire Agreement

This document reflects the entire agreement between the Consultant/Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Consultant/Coach and the Client.

Dispute Resolution

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Consultant/Coach agree to attempt to mediate in good faith for up to 30 days after notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. Applicable Law This Agreement shall be governed and construed in accordance with the laws of  Canada without giving effect to any conflicts of law provisions.

Binding Effect

This Agreement shall be binding upon the parties hereto and their respective successors and permissible when accepting the terms and conditions on the website AIM4U Consulting.com